Privacy Policy

Last updated: 17/10/2025

Vital Stats respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Google API Services User Data Policy, including the Limited Use Requirements.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number

  • Billing and payment details

  • Usage data and analytics (e.g., IP address, browser type, device identifiers)

  • Content you upload or submit via our Services

We do not collect, store, or access any Google user data (including data obtained through Google OAuth or other Google APIs).

2. How We Collect Information

We collect personal information when you:

  • Register for or use our Services

  • Contact us for support or feedback

  • Visit our website (via cookies, analytics, and tracking technologies)

Our app may request permission to connect to your Google account for authentication only (to verify identity and allow access). However, no Google user data is collected, stored, or transmitted by Vital Stats.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our Services

  • Authenticate and manage your account

  • Communicate with you about updates or support

  • Analyse usage patterns to enhance performance and user experience

  • Comply with legal, regulatory, and security obligations

We do not use or transfer information received from Google APIs to any other service, and we do not access or retain Google user data.

4. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

  • Service providers who perform services on our behalf (e.g., hosting, analytics, or payment processing)

  • Legal authorities when required by law or to protect rights, safety, or property

  • Business partners only with your explicit consent

All third parties are required to handle data securely and only for the purposes specified in this policy.

5. Data Storage and Security

Your data is stored on secure servers located in Australia and the United States, with appropriate technical and organisational safeguards in place.
We take reasonable steps to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

No Google user data is stored or transmitted by our systems.

6. Data Retention and Deletion

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

You may request deletion of your data at any time by contacting support@vitalstats.live.
Upon receiving a valid deletion request, we will permanently delete or anonymise your personal information within a reasonable timeframe.

Because we do not collect or store any Google user data, no deletion or retention process applies to Google data.

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access and request a copy of your personal information

  • Correct or update inaccurate information

  • Withdraw consent for data processing

  • Request deletion of your personal data

Requests can be made by emailing support@vitalstats.live

8. International Data Transfers

Some of our service providers may be located outside Australia, including in the United States.
We take steps to ensure that any international data transfers comply with applicable privacy laws and that adequate data protection safeguards are in place.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

If significant changes are made, we will notify users by email or through our Service before the changes take effect.

10. Contact Us

If you have questions, concerns, or requests related to this policy, please contact us at:
📧  support@vitalstats.live
📍 13 Parakeet Pl, Mullumbimby, NSW, Australia