Vital Statistics Cancellation and Refund Policy.

Although Vital Statistics expects you will be completely satisfied with your subscription, you may cancel your subscription at any time and for any reason by sending Vital Statistics an email to support@vitalstats.live notifying us of your decision to cancel, which email will be your cancellation notice.

Your cancellation will be effective on the earlier of (a) the fifteenth (15th) day following the date on which Vital Statistics receives your cancellation notice and (b) the date Vital Statistics terminates access to your Vital Statistics account and the effective date will be your cancellation date.

If Vital Statistics is not obligated to issue you a refund with respect to your subscription in accordance with its Refund Policy, your subscription will terminate on the last day of the subscription term in which the cancellation date occurs.

If Vital Statistics is obligated to issue you a refund with respect to your subscription in accordance with its Refund Policy, your subscription will terminate on the earlier of (i) the last day of the subscription term in which the cancellation date occurs and (ii) the cancellation date. Refund Policy.

Vital Statistics does NOT offer any refunds to subscribers (including for partial months that might remain on your Vital Statistics subscription following your cancellation), except as follows:

1. IF YOU PURCHASE AN ANNUAL SUBSCRIPTION TO VITAL STATISTICS AND VITAL STATISTICS RECEIVES YOUR CANCELLATION NOTICE WITHIN THE FOURTEEN (14) DAY PERIOD IMMEDIATELY FOLLOWING THE DATE YOU PAID VITAL STATISTICS THE RELATED ANNUAL SUBSCRIPTION FEE, VITAL STATISTICS WILL ISSUE YOU A FULL REFUND OF THAT FEE.

2. IF YOU PURCHASE AN ANNUAL SUBSCRIPTION TO VITAL STATISTICS THAT RENEWS AUTOMATICALLY FOR AN ADDITIONAL YEAR (SUCH YEAR, THE “RENEWAL YEAR”) AND VITAL STATISTICS RECEIVES YOUR CANCELLATION NOTICE WITHIN THE FOURTEEN (14) DAY PERIOD IMMEDIATELY FOLLOWING THE DATE YOU PAID VITAL STATISTICS THE ANNUAL RENEWAL SUBSCRIPTION FEE FOR THAT RENEWAL YEAR (THE “RENEWAL DATE”), VITAL STATISTICS WILL ISSUE YOU A FULL REFUND OF THAT FEE. YOU WILL NOT RECEIVE A REFUND FOR ANY AMOUNTS PAID TO VITAL STATISTICS PRIOR TO THE APPLICABLE RENEWAL DATE.

3. IF YOU (A) PURCHASE A KICKSTARTER OR MONTHLY SUBSCRIPTION TO VITAL STATISTICS, (B) COMPLETE VS SETUP, AND (C) VITAL STATISTICS RECEIVES YOUR CANCELLATION NOTICE WITHIN THE FOURTEEN (14) DAY PERIOD IMMEDIATELY FOLLOWING THE EARLIEST DATE ON WHICH YOU PURCHASED A VITAL STATISTICS SERVICE (WHETHER KICKSTARTER OR A MONTHLY SUBSCRIPTION), VITAL STATISTICS WILL ISSUE YOU A FULL REFUND OF ALL AMOUNTS THAT YOU PAID TO VITAL STATISTICS. IF YOU FAIL TO COMPLETE VS SETUP PRIOR TO VS REPORT’S RECEIPT OF YOUR CANCELLATION NOTICE, YOU WILL NOT BE ENTITLED TO ANY REFUND FROM VITAL STATISTICS.

Vital Statistics will issue any refund due hereunder within thirty (30) days following your cancellation date.